FAQs

Due to the increasing costs of product shipping and handling combined with unreturned stock from previous campaigns, we can no longer provide Red Nose Day merchandise on consignment. If you wish to speak to someone about making an order please phone 1300 998 698.

Deliveries will begin from 25 June 2019 and should take 5 – 10 business days to reach you.  If you are still waiting after 10 business days, please call us on 1300 998 698.

Merchandise can be purchased up until 2nd August for most locations. After this date no orders can be guaranteed to arrive before Red Nose Day. If you would still like to enquire about purchasing merchandise after this date please contact us 1300 998 698.

Yes. Red Nose Day merchandise will be available for purchase from our Official Retail Partner Big W from 15 July to 9 August. You can locate your nearest Big W by using the link at the bottom of the shop page.

Merchandise is also available from the following outlets between 15 July and 9 August:

  • CUA
  • Savers
  • Sheridan
  • Clark Rubber
  • PRDnationwide
  • Capital Chemist
  • Red Dot (In July only)
  • Nextra
  • Best Buys
  • Pharmacist Advice
  • Soul Pattison

Please call ahead to confirm stock levels – as not all the franchise locations of partners listed above are participating in Red Nose Day.

We are only selling items and packs as they are listed on the Red Nose Day website. If you have a specific request relating to purchasing merchandise please call 1300 998 698.

We have created a new website and payment gateway for Red Nose Day 2019, which means unfortunately previous login details can’t be used. However, the ordering process has been streamlined in order to provide a quick and easy checkout for all customers.